Legal

Terms & Conditions

Last updated: August 2026

1. Scope

These Terms & Conditions govern all services provided by D.D.W. Digital Consulting Ltd, trading as Tripple A Studio ("the Studio"), to its clients. Deviating terms apply only if confirmed by the Studio in writing.

2. Services

The Studio provides creative and consulting services, including creative direction, identity design, web and platform experience, sales and pitch deck development, and go-to-market strategy. The specific scope, deliverables and timeline of each engagement are defined in an individual offer or statement of work.

3. Offers and conclusion of contract

Offers made by the Studio are valid for 14 days unless stated otherwise. A contract is concluded when the client accepts the offer in writing (including by email) or when the Studio begins performance with the client's knowledge.

4. Fees and payment

Fees are set out in the respective offer. Unless agreed otherwise, invoices are payable within 14 days of the invoice date without deduction. The Studio may request reasonable advance payments. All fees are exclusive of VAT where applicable.

5. Standard rates

The following rates apply to work billed by time and materials. They serve as the basis for every offer; the rate confirmed in the individual offer prevails.

RoleHourlyDay rateTypical scope
Creative Direction & Strategy €180 €1,350 Positioning, narrative, art direction, concept
Brand & Product Design €140 €1,050 Identity systems, UI/UX, design systems, decks
Engineering & Development €150 €1,150 Web platforms, front-end, integrations, automation
Business Development & Sales €170 €1,250 Go-to-market, pipeline build, founder-led sales support
Copywriting & Messaging €130 €980 Positioning copy, website and landing pages, deck narrative, naming
Marketing & Performance €135 €1,000 Campaign strategy, paid social and search, funnels, analytics

A day rate covers eight working hours. Work beyond eight hours per day, and work performed on weekends or public holidays at the client’s request, is charged at 150 % of the hourly rate. The minimum billing unit is 30 minutes.

Retainers are available from €4,500 per month and include a fixed monthly capacity agreed in advance; unused capacity does not carry over to the following month. Fixed-price projects are quoted individually on the basis of these rates and start at €7,500 for a complete identity and at €12,000 for an identity including a web platform.

Travel time is charged at 50 % of the applicable hourly rate; travel and accommodation costs are passed on at cost against receipts and require prior approval by the client. Third-party costs such as typeface licences, stock material, hosting and advertising budgets are not included in the rates and are either invoiced separately or contracted by the client directly.

Rates are exclusive of VAT. For business clients within the EU outside Cyprus the reverse-charge procedure applies, provided a valid VAT identification number is supplied. The Studio may adjust these rates once per calendar year with six weeks’ notice; rates confirmed in a signed offer remain unaffected for the duration of that project.

6. Client cooperation

The client shall provide all content, materials, approvals and feedback required for the project in a timely manner. Delays caused by late cooperation extend agreed timelines accordingly.

7. Revisions and acceptance

The number of revision rounds included is defined in the offer. Deliverables are deemed accepted if the client does not raise substantiated objections within 14 days of delivery.

8. Intellectual property

Upon full payment, the client receives the usage rights to the final deliverables as defined in the offer. Working files, drafts, rejected concepts and the Studio's tools and methods remain the property of the Studio. The Studio may reference the project and show the work in its own portfolio and communications unless agreed otherwise in writing.

9. Confidentiality

Both parties shall treat non-public information received from the other party as confidential and use it only for the purpose of the engagement.

10. Liability

The Studio is liable without limitation for intent and gross negligence. For simple negligence, the Studio is liable only for breaches of essential contractual obligations and limited to the foreseeable damage typical for this type of contract, capped at the fees paid for the affected engagement. The Studio does not guarantee specific commercial results, including fundraising or sales outcomes.

11. Termination

Either party may terminate an engagement in writing. In case of termination by the client, work performed up to the effective date of termination is invoiced on a pro-rata basis.

12. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Cyprus. The exclusive place of jurisdiction is Limassol, Cyprus.

13. Final provisions

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected.